Terms and Conditions

Welcome to TechBench360 (“we”, “us”, “our”). These Terms & Conditions (“Terms”) apply when you use
or make purchases from our website at TechBench360.com. By accessing or using our Site,
you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of our Site.

1. Eligibility

To use our Site or place an order, you must:

  • Be at least 18 years old
  • Reside within Australia

By placing an order, you confirm that you meet these requirements.

2. Use of the Website

You agree not to:

  • Use the Site for any illegal activities
  • Interfere with or disrupt the Site or its servers
  • Copy or reproduce content without permission
  • Use the Site to place fraudulent or misleading orders

We may restrict or terminate access to your account if misuse is detected.

3. Product Information

We strive to ensure that product descriptions, pricing, and images are accurate. However:

  • Colours may vary based on device screens
  • Specifications may change without notice
  • Errors or omissions may occasionally occur

We reserve the right to correct inaccuracies at any time.

4. Pricing & Payment

All prices on our Site are listed in AUD and include GST where applicable.

We accept the payment methods displayed at checkout, which may include:

  • Credit/debit cards
  • PayPal
  • Other digital payment options

Orders are confirmed only after successful payment. If a payment fails, or if fraud is suspected, we may cancel the order.

5. Order Acceptance & Cancellation

We reserve the right to accept or decline any order. Orders may be cancelled due to:

  • Stock unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity

If your order is cancelled after payment, we will issue a full refund. Customers may request cancellation before dispatch,
but approval is not guaranteed.

6. Shipping & Delivery

TechBench360 ships within Australia only. Delivery timeframes provided at checkout are estimates.

We are not responsible for:

  • Courier delays
  • Incorrect address information provided by customers
  • Loss or damage after the order has been marked as delivered

For full details, refer to our Shipping Policy.

7. Returns, Refunds & Warranty

We comply with the Australian Consumer Law (ACL). Customers are entitled to:

  • A refund or replacement for major product failures
  • Repairs or replacements for minor issues
  • Manufacturer warranty benefits where applicable

We may refuse returns for:

  • Change of mind (unless stated otherwise)
  • Products damaged due to misuse
  • Items missing original packaging or accessories

See our Returns & Refund Policy for complete details.

8. Account Registration

If you create an account, you agree to:

  • Provide accurate information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized use

We may suspend or terminate accounts that violate these Terms.

9. Intellectual Property

All content on TechBench360.com — including text, images, logos, graphics, and product descriptions —
is owned by TechBench360 or its licensors.

You may not copy, distribute, reproduce, or modify any content without prior written consent.

10. Limitation of Liability

To the fullest extent permitted under Australian law:

  • We are not liable for indirect or consequential losses
  • We are not responsible for issues caused by third-party services (e.g., couriers, payment processors)
  • Our total liability is limited to the amount paid for the product involved

These Terms do not exclude your rights under the Australian Consumer Law.

11. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their content, terms, or privacy policies.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.
By using our Site, you consent to our data collection and use practices.

13. Changes to Terms

We may update these Terms & Conditions at any time. Updates take effect once posted on this page.

14. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be handled by Australian courts or tribunals.

15. Contact Us

If you have any questions regarding these Terms, please contact us:

TechBench360 – Support Team
Email: info@techbench360.com

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